A cityscape background with lit-up buildings is overlaid with the logos of SmartSuite and Wrike, highlighting the aesthetic contrast in their designs. SmartSuite's logo features an abstract 'S' in vibrant hues, while Wrike's logo includes a green checkmark next to its black text—SmartSuite vs. Wrike at a glance.

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6 Steps to Integrate SmartSuite with Wrike using Make.com + A SmartSuite vs Wrike Comparison

By Aidan O’Brien, CAPM; Editor: Dr. Michael J. Shick, MSPM, PMP, CSM

Integrating various productivity tools into one platform can significantly enhance your workflow efficiency. SmartSuite, Make.com, and Wrike are powerful platforms that, when combined, can automate many of your repetitive tasks and manage workflows, allowing you to focus on more strategic activities. In this guide, we will walk you through the steps to create an integration between SmartSuite and Wrike using Make.com. This step-by-step tutorial includes detailed instructions and visual aids to ensure a seamless integration process.

An image with a dark blue background featuring the text "Product Overview" in large, white font on the left side. The right side has a network of connected lines and dots, emphasizing a digital or technological theme, perfect for highlighting SmartSuite vs Wrike comparisons.

Product Overview

SmartSuite: SmartSuite is a comprehensive work management solution crafted to streamline workflows and enhance team collaboration. It helps streamline business processes by providing solutions and tools that facilitate task management, project tracking, and overall efficiency. It offers a suite of tools for project management, task tracking, and workflow automation, making it easy for teams to coordinate and complete their own work faster and more efficiently. Additionally, SmartSuite enhances document management by centralizing files, improving collaboration among teams, and boosting operational efficiency. With customizable dashboards, real-time updates, and robust reporting features, SmartSuite helps teams stay organized and productive.

Pricing:

  • Free Plan: Available with basic features for small teams.
  • Pro Plan: $15 per user/month with advanced features and integrations.
  • Enterprise Plan: Custom pricing for large organizations with premium support and advanced security.

Features: Manage Projects

  • Project Management: Task tracking, project templates, and timelines.
  • Collaboration Tools: Team chat, file sharing, and real-time updates.
  • Customizable Dashboards: Tailored views for tracking project progress and metrics.
  • Workflow Automation: Automate routine tasks with built-in workflows.
  • Integrations: Connect with popular tools like Slack, Google Drive, and Make.com.
  • Customer Success: Tools for centralizing customer data, monitoring onboarding activities, and tracking feedback to enhance customer experiences.
  • Visualize Progress: Tools for visualizing project progress using Gantt charts, dashboards, and other visualization methods to keep team members informed and aligned with project goals.

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Revolutionize your business operations with SmartSuite’s comprehensive platform. Start your 14-day free trial now and explore how SmartSuite can streamline your workflows and increase productivity.

Image with a deep blue background featuring the text "What is Make.com" in the center. The design includes two decorative green X shapes in the top left corner, dots and abstract shapes in the bottom left, and outlined patterns in the top and bottom right corners, subtly evoking SmartSuite vs Wrike themes.

Make.com

Make.com, previously known as Integromat, is an automation platform that integrates various apps, data, and services, enabling users to create automated workflows without any coding expertise. It offers a visual drag-and-drop interface to build complex scenarios, making it simple to automate repetitive tasks and integrate different software tools. Make.com supports hundreds of applications and provides extensive documentation to help users get started quickly.

Pricing:

  • Free Plan: Limited to 1,000 operations/month with basic features.
  • Core Plan: $9/month with 10,000 operations/month and additional support.
  • Pro Plan: $29/month with 50,000 operations/month and premium features.
  • Enterprise Plan: Custom pricing for large-scale automation needs.

Features:

  • Visual Workflow Builder: Drag-and-drop interface for creating automated workflows.
  • Extensive Integrations: Connects with hundreds of apps and services.
  • Scenario Management: Create, manage, and schedule automation scenarios.
  • Advanced Data Handling: Supports complex data operations and transformations.
  • Real-Time Execution: Monitor and execute workflows in real time.


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Transform your workflows with Make.com and see the difference it makes in your productivity. Sign up today and automatically receive 1 month of the Pro plan with 10,000 operations for free!

Logo of Wrike, a project management software company. The image features the word "wrike" in black text with a green check mark preceding it, placed on the left side of a stylized, abstract design in blue and green hues on a light blue background. Perfect for comparing SmartSuite vs Wrike.

Wrike

Wrike is a collaborative work management platform that enables teams to manage projects, track tasks, and collaborate in real-time. It offers various features, including customizable workflows, time tracking, resource management, and detailed analytics. Wrike is designed to help teams with agile workflows enhance productivity, improve project visibility, track everything, and ensure timely work delivery.

Pricing:

  • Free Plan: Available for small teams with basic task management features.
  • Professional Plan: $9.80 per user/month with project planning and collaboration tools.
  • Business Plan: $24.80 per user/month with comprehensive data-keyword-id=”3621″>project management features.
  • Enterprise Plan: Custom pricing with advanced security and customization options.

Features:

  • Task and Project Management: Wrike tasks and project management include detailed task tracking, project timelines, and dependencies.
  • Collaboration Tools: Real-time editing, file sharing, and team communication.
  • Custom Workflows: Create and automate custom workflows to match your processes.
  • Reporting and Analytics: Detailed reports and dashboards for tracking project performance.
  • Resource Management: Allocate and manage team resources effectively.
  • Budget Monitoring: Tools to monitor budgets, ensuring streamlined workflows and oversight of expenses and profitability.
  • Professional Services Support: Features specifically for teams and agencies handling multiple projects and clients, streamlining workflows, and managing finances efficiently.

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Enhance your project management with Wrike and experience seamless collaboration. Get started with a 14-day free trial and unlock all the tools you need to manage your projects effectively!

A laptop screen displaying logos for SmartSuite, Wrike, and Make. The background is blue with various icons representing checklists, calendar, chat, and workflow surrounding the laptop. Above the screen in cursive text is "Step By Step," hinting at a SmartSuite vs Wrike comparison.

Step-by-Step Guide to Integrating SmartSuite, Make.com, and Wrike

By integrating SmartSuite, Make.com, and Wrike, you can create a powerful automation ecosystem that optimizes your workflow. This guide will provide you with the necessary steps to set up this integration and ensure a smooth implementation of the business process itself. The integration can be customized to meet your exact needs, ensuring that the tools and workflows fit your specific requirements. Additionally, it helps manage routine everyday tasks, keeping your team organized and equipped with the necessary information to

Step 1: Accessing Make Integration on SmartSuite

Log in to SmartSuite:

  • Open your browser and log in to your SmartSuite account.

A screenshot of a project management software interface comparing SmartSuite vs Wrike. It shows a project tasks dashboard with tabs for Projects, Templates, and Reports. A dropdown menu titled "Project Management" is open, offering options like Solution Colors, Permissions, and Automation. Tasks are color-coded.

Navigate to Integrations and Select Make.com:

  • Go to the ‘Integration’ section by selecting it from the sidebar menu.
  • In the integration options, find and select Make.com. This will enable you to build and automate workflows.

A webpage from SmartSuite showing the integration section highlights "Make," formerly known as Integromat, with instructions for automating workflows. The search bar has "make" typed in, providing a clear comparison for users considering SmartSuite vs Wrike.

Step 2: Getting Started with Make.com

Access the Make.com Documentation:

  • Before you begin, it’s beneficial to read through the ‘Getting Started with Make’ documentation to understand the basics.

A webpage overview titled "Getting Started with Make" by Brian Dolan. The page includes a search bar at the top and features a detailed guide on connecting SmartSuite with various apps for automating workflows, including comparisons like SmartSuite vs Wrike. Side links offer navigation to related topics and documentation.

Step 3: Configuring Your First Integration on Make.com

Create a New Scenario:

  • Open Make.com and navigate to ‘All scenarios’.
  • Click on ‘Create a new scenario.’

Screenshot of an online interface for creating and managing scenarios in SmartSuite vs Wrike. The page displays "All scenarios" with tabs for "Active scenarios" and "Inactive scenarios." A button labeled "+ Create a new scenario" is in the upper right corner, and a purple call-to-action button labeled "Open Scenario Builder" is below.

Choose SmartSuite as the Trigger:

  • Select SmartSuite as the app.
  • Choose ‘Watch New Records’ as the trigger. This sets up the scenario to activate whenever a new record is created in SmartSuite.

Screenshot of the SmartSuite integration interface in Make (formerly Integromat). The image showcases a pop-up menu with options like "Watch New Records," "Watch Updated Records," "Create a Record," "Get a Record," and "Make an API Call," featuring a large purple "+" button, highlighting SmartSuite vs Wrike capabilities.

Set Up Webhook:

  • Configure a webhook to watch for new records.
  • Name your webhook and create a new connection to your SmartSuite account.

A screenshot of the SmartSuite interface showcases options to create a webhook with a notification badge indicating a new feature. A secondary window prompts users to name the webhook and establish a connection, highlighting input areas. This SmartSuite vs Wrike comparison emphasizes ease of use and intuitive design.

Enter Connection Details:

  • Fill in the required details, such as Workspace ID and API Token. These can be retrieved from your SmartSuite account under ‘API Key’ in your profile settings.

A screenshot showing the integration process of "SmartSuite" with "When New Records" via webhooks. The user is creating a webhook, naming it "My When a Record is Created webhook," and establishing a connection and API token, highlighting how SmartSuite stands out in the SmartSuite vs Wrike comparison.

Find Workspace ID in SmartSuite:

056a0582 15d7 4c16 b9f4 9a472815e0c0

In short, these are the first eight characters within your URL when you are logged into SmartSuite.

Find SmartSuite API:

A screenshot of an online account management page within a web application. The user’s name, "Aidan O’Brien," is visible at the top right. Various sections such as Personal Information, Change Password, and Workspace Administration are listed in a sidebar on the left. This interface highlights SmartSuite vs Wrike features effectively.

Step 4: Integrating Wrike

Connect to Wrike:

  • After setting up SmartSuite as the trigger, add Wrike as the action. Wrike helps with strategic initiatives by driving collaboration and streamlining operations.
  • Select ‘Create a Task’ in Wrike. Wrike assists with keeping every team member informed, ensuring coordination and information sharing is optimized.

A screenshot showing a permission request from Wrike, asking for various permissions under "Edit," "View," and "Create." At the bottom, there's a green "Accept" button being clicked and a "Cancel" option below it. This highlights the interface differences in SmartSuite vs Wrike.

Authorize Make.com with Wrike:

  • You will need to grant Make.com permission to access and edit tasks in Wrike.

Screenshot of an integration setup between SmartSuite and Wrike. A connection is being configured to create a task in Wrike when new records appear in SmartSuite. The setup includes input fields for folder ID, title, description, status, and more, showcasing SmartSuite vs Wrike efficiency.

Configure Wrike Task Details:

  • Map the necessary fields from SmartSuite to Wrike. This includes setting up the task title, description, status, importance, and other relevant fields.

A screenshot of a task management interface from Winue shows options for entering a new task with fields for Folder ID, Title, and Description. Additional options include mapping status, importance, and adding dates. A notification badge displays the number 1. Perfect for comparing SmartSuite vs Wrike features.

Step 5: Running the Scenario

Test the Integration:

  • Before making the scenario live, test it to ensure that it works as expected. Click on ‘Run once’ to see if new records in SmartSuite create corresponding tasks in Wrike.

A screenshot illustrating an automation workflow. It shows an integration between SmartSuite, represented by a blue icon with "Watch New Records" label, and Wrike, represented by a dark icon with "Create a task" label. Multiple tool icons are visible below, highlighting the SmartSuite vs Wrike comparison.

Go Live:

  • Once you’ve confirmed that the integration works, activate the scenario by toggling the switch to ‘ON.’

A flow chart illustrating an integration between SmartSuite and Wrike. The SmartSuite logo, labeled "Watch New Records" and numbered 1, is on the left. Dotted lines connect it to the Wrike logo on the right, labeled "Create a Task" with the number 2. A wrench icon is in the center, highlighting SmartSuite vs Wrike.

Step 6: Test Scenario

  • Add Task in Smartsuite to test integration

A project management interface titled "Wrike test" displaying General Information settings. Fields include Project, Owner, Status (In Process), Due Date, Priority (Medium), Time Tracking (on), and Description & Notes. Options to save or cancel are at the bottom, facilitating easy comparison for SmartSuite vs Wrike users.

  • Check Make.com to verify the automation successfully ran

Diagram showing integration between SmartSuite and Wrike. The SmartSuite logo (blue circle with white icon) on the left connects to the Wrike logo (dark blue circle with white icon) on the right. Text below SmartSuite reads "Watch New Records" and under Wrike, "Create a Task." This visual highlights key differences in functionality for those considering SmartSuite vs Wrike.

  • Check Wrike and find a new Task created.

A screenshot of a project management software interface, much like one you'd compare in SmartSuite vs Wrike reviews, displays a task list on the left and detailed task information on the right. The task list includes columns for status, assignee, due date, and completion. The detailed view shows task description and comments.

That’s it! Your systems are now integrated and able to share information.

Frequently Asked Questions (FAQs)

loader-image

You can find your Workspace ID and API Token in your SmartSuite account under 'Profile Settings' > 'API Key'.

Yes, you can customize the fields to match the specific requirements of your workflow. Make.com allows you to map various fields such as title, document description, status, date, importance, and more.

Absolutely. You can set up multiple scenarios in Make.com to automate various tasks across SmartSuite and Wrike.

If the integration fails, check the connection settings and API tokens and ensure that all necessary access permissions are granted. Make.com provides detailed logs to help you troubleshoot issues.

No coding skills are required. Make.com is designed to be user-friendly, allowing customers and businesses around you to create complex workflows through a visual interface.

When integrating SmartSuite, Make.com, and Wrike, it is essential to ensure that your data privacy is protected. Here are some key considerations: Data Encryption: Ensure that all data transmitted between SmartSuite, Make.com, and Wrike is encrypted. Both Make.com and Wrike support secure encryption protocols for data in transit and at rest. Access Controls: Use robust access control mechanisms to restrict who can view and manage the data. Ensure that only authorized personnel have access to sensitive information. Compliance: Verify that all platforms comply with relevant data privacy regulations such as GDPR, CCPA, and others applicable to your region or industry. Data Storage: Understand where your data is stored and the security measures in place to protect it. Choose platforms that offer secure data centers with appropriate certifications

 

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Transform your business operations with SmartSuite’s all-in-one platform. Start your 14-day free trial today and see how SmartSuite can streamline your workflows and boost productivity!

A person in a blue suit holding their hands up. Above their hands are the words "Final Thoughts" along with circular icons: a handshake, group discussion, hands over a heart, and people around a table. The background features a futuristic, digital design with circuit patterns and subtle references to SmartSuite vs Wrike.

Final Thoughts

Workflow efficiency is an ongoing process that requires continuous improvement. You will likely see increased productivity by integrating SmartSuite with Wrike using Make.com. SmartSuite helps coordinate people and tasks effectively within your organization. By automating repetitive tasks, this integration allows your team to focus on more strategic activities that drive business growth. The step-by-step guide provided in this article ensures a smooth setup process, complete with detailed instructions and visual aids.

You can create a seamless and dynamic workflow system with SmartSuite’s comprehensive work management capabilities, Make.com’s powerful automation features, and Wrike’s robust task management tools. Whether you are managing projects, tracking tasks, or collaborating with your team or customers, this integration will help you achieve your goals more efficiently and effectively.

A dark gray rectangular banner with white, bold, capitalized text that reads "GET ORGANIZED WITH SMARTSUITE.

Discover the power of SmartSuite to manage and automate your business processes. Sign up for a 14-day free trial today and experience the full range of SmartSuite’s capabilities!

Dark grey banner with the text 'Boost Your Productivity Today' in white.

Streamline your business processes effortlessly with Make.com. You’ll automatically receive one month of the Pro plan with 10,000 operations for free!

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Take control of your projects with Wrike’s robust features. Sign up for a 14-day free trial today and see how Wrike can help you stay organized and on track!

About the Author: Aidan O’Brien, CAPM, is a project management developer and marketing communications professional at ROSEMET LLC, who holds the Notion Essentials and Settings & Sharing Badges. He is also a certified SmartSuite Consultant who is currently pursuing an MBA at Western Carolina University.

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