Two hands holding cards with 'SCRUM' and 'AGILE' written on them, depicting a comparison or decision between two project management methodologies.

Understanding the Scrum Framework for Project Managers

By: Hajime Estanislao, PMP, CSM

Are you looking to elevate your leadership style to foster a more dynamic, collaborative, and high-performing team? One of the secrets to unlocking your team’s full potential lies in embracing the core values of the Scrum Framework.

Imagine leading a team that thrives on commitment, radiates courage, maintains focus, values openness, and respects each other profoundly. These are not just ideals but the foundation of Scrum that empowers teams to navigate the complexities of their projects with agility and integrity.

By integrating the Five Scrum Values into your leadership approach, you will enhance your effectiveness as a project manager and create an environment where continual improvement, collaborative problem-solving, and customer-centric product development are the norms. This transformation paves the way for increased project success, improved product quality, and a motivated team aligned with the organization’s goals and customer needs.

Dive deeper into understanding and applying Scrum’s lightweight, agile framework in your leadership practice. Start by fostering an environment that encourages open dialogue, values each team member’s contribution, and embraces change as an opportunity for growth. Let’s explore how these values, actions, and capabilities guide your journey toward becoming an exemplary agile project manager and servant leader.

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What is the Scrum Framework?

The Scrum Framework is a structured yet agile methodology designed to guide teams in the adaptive and iterative development of complex products. Grounded in the Agile Manifesto, Scrum is guided by the Scrum guide and distinguished by its emphasis on flexibility, team autonomy, and a customer-centric approach to project management. It organizes work in short, consistent cycles known as Sprints, allowing teams to rapidly adapt to changes and efficiently deliver high-value products.

At the heart of Scrum are three pivotal roles: the Product Owner, the Scrum Master, and the Development Team. The Product Owner brings the vision and prioritizes the work based on its value to the customer; the Scrum Master acts as a servant leader, facilitating the process, coaching the team, and removing impediments; and the self-organizing Development Team focuses on delivering product increments. These roles work in unison within a framework of ceremonies and artifacts to ensure a transparent, collaborative, and continuous improvement process.

Several organizations provide certifications and training in Scrum, ensuring adherence to its principles and practices. The most recognized among these are, offering Professional Scrum Master (PSM) certifications, and the Scrum Alliance, which provides Certified ScrumMaster (CSM) certifications. These entities are instrumental in promoting Scrum’s values and methodologies, providing a robust foundation for those looking to implement or deepen their understanding of Scrum in their projects or careers.

Roles in the Scrum Framework

The Scrum Framework delineates three fundamental roles critical to its operation: the Product Owner, the Scrum Master, and the Development Team. Each role has distinct responsibilities but shares the common objective of delivering the highest possible value in the product development process. Understanding the roles and their interplay is essential for effectively implementing Scrum in any project environment.

Product Owner

The Product Owner is the visionary leader who ensures that the project aligns with the goals and expectations of stakeholders and customers. This role involves managing the Product Backlog, which includes identifying and prioritizing work items (user stories, features, bugs) based on their value to the business and the customer. The Product Owner is the primary liaison between the Scrum Team and its stakeholders, providing clarity and direction on what needs to be built and in what order. Their decisions are critical in steering the project towards its strategic objectives, making them a key driver of project success.

Scrum Master

Serving as a facilitator and servant leader, the Scrum Master is dedicated to supporting the Scrum Team, ensuring they can work unimpeded. This role involves coaching the team in Scrum principles and practices, helping them reach their full potential. The Scrum Master removes any obstacles that may hinder the team’s progress, fosters an environment conducive to agile development, and ensures clear communication among all stakeholders. They also safeguard the scrum team members themselves from external interruptions, enabling a focus on the tasks at hand. By embodying the principles of servant leadership, the Scrum Master plays a pivotal role in nurturing a collaborative, productive, and adaptive team culture.

Development Team

The development team consists of professionals who deliver product increments. This cross-functional group includes individuals with all the skills necessary to complete the project work, such as developers, designers, and testers. The team operates on principles of self-organization and collaboration, with no hierarchical structure dictating task assignments. Instead, they collectively decide on the workload they can commit to in the cycle time of a Sprint, organize their work to achieve the Sprint Goal, and hold each other accountable for their commitments. The emphasis is on producing shippable increments of the product at the end of each Sprint, guided by the Scrum Team’s definition of “Done.

These roles form the backbone of the Scrum Framework, ensuring a balanced approach to project management that promotes efficiency, adaptability, and team member empowerment. By clearly defining these responsibilities and project tasks, Scrum facilitates a focused and collaborative environment that is conducive to delivering high-quality products efficiently and effectively.

"Keyboard keys arranged to spell 'SCRUM' with values 'Commitment, Courage, Focus, Openness, Respect' laid out beside, symbolizing Scrum principles."

What are the Five Scrum Values?

The Five Scrum Values are fundamental principles that guide the behavior and interactions of the Scrum Team, underpinning the Scrum Framework and its practices. These values are essential to fostering a productive, respectful, and collaborative team environment, enabling the team to navigate the complexities of project work with agility and integrity. The adherence to these values ensures that the Scrum Team can work together effectively to achieve high performance and deliver valuable products to customers. Here’s a closer look at each of the five values based on the Scrum guide:


Team members commit to achieving their common goals and to the Scrum process. Commitment involves dedicating the necessary effort to complete the work they have agreed to perform within a Sprint. Commitment also means dedication to the project’s success and to delivering the highest value to stakeholders.


Courage empowers Scrum Team members to do the right thing, to work on problems, and to address issues openly. It involves taking risks, being transparent about challenges and failures, and having the confidence to experiment and innovate. Courage fosters an environment where continual improvement is possible.


The Scrum Team focuses on the work within the Sprint and the goals of the Scrum Team. This value emphasizes the importance of concentrating on only a few things at a time, performing resource allocation efficiently to focus on delivery, allowing the team to produce quality work, meet deadlines, and reach their objectives.


Openness requires the team and its stakeholders to be transparent about the work, the challenges, and progress. This openness fosters trust among team members and stakeholders, encourages constructive feedback, and facilitates adaptation and growth.


Respect among Scrum Team members is essential for creating a positive and productive work environment. Respect means valuing each other’s skills, knowledge, and contributions. Respect involves listening to and considering different viewpoints, supporting one another, and maintaining a professional and courteous demeanor.

Together, these Five Scrum Values create a strong foundation for implementing the Scrum Framework. They are crucial for the Scrum Team’s internal dynamics and enhance the Scrum team member’s interactions with stakeholders, ultimately leading to more successful project outcomes.

"Keyboard keys arranged to spell 'SCRUM' with values 'Commitment, Courage, Focus, Openness, Respect' laid out beside, symbolizing Scrum principles."

Scrum VS Agile Methodologies

Understanding the distinction between Scrum and Agile methodologies is relevant for anyone looking to implement or improve agile practices within their organization or team. Agile methodologies refer to software development methods based on iterative development, where solutions evolve through collaboration between self-organizing cross-functional teams. It promotes adaptive planning, evolutionary development, early delivery, and continuous improvement, encouraging rapid and flexible responses to change. Adapting to these concepts may be an attempt to bring flexibility and manage changes in various organizations.

Scrum, on the other hand, is a specific implementation of Agile principles, providing a structured yet flexible framework for managing complex projects. Scrum performs fixed-length iterations called Sprints, cross-functional teams, and a set of roles, ceremonies, and artifacts designed to improve productivity and address customer needs effectively.

While Agile describes a set of guiding principles and values for producing software flexibly and adaptively, Scrum provides a specific model for executing those principles. Understanding this distinction helps teams choose the right approach for their project needs and organizational culture, ensuring they can leverage the strengths of Agile methodologies through the practical application of Scrum practices.

What are other Agile Methodologies?

The landscape of Agile methodologies is vast, and it is essential to understand and adopt an Agile approach that best fits their unique project requirements and team dynamics. Agile methodologies are a collection of software development methods that emphasize flexibility, customer collaboration, continuous improvement, and the ability to respond quickly to change. Each Agile methodology applies these principles, offering various frameworks, practices, and processes that enhance project management and software development. Here are some notable Agile methodologies beyond Scrum:


Kanban focuses on visualizing the flow diagrams of the entire project on boards to enhance communication and transparency across the team. The main goal is to identify potential bottlenecks and allow for adjustments to improve flow and efficiency. Kanban encourages continuous delivery without overburdening the team members (through the WIP limits). The Kanban also integrates the pull system in which tasks are “pulled” by the worker instead of “pushed” by management or leaders. This action maintains cycle time and, with the application of lean principles, makes Kanban a very effective way to manage productivity.

Extreme Programming (XP)

Extreme Programming (XP) emphasizes technical excellence and customer satisfaction. It promotes pair programming, test-driven development (TDD), continuous integration (CI), and frequent releases to improve product quality and responsiveness to changing customer requirements.

Lean Software Development

Inspired by lean manufacturing principles and practices, Lean Software Development focuses on maximizing value to the customer while minimizing waste. It encourages practices like eliminating unnecessary tasks, amplifying learning, making decisions as late as possible, and delivering quality results quickly. Combining Lean techniques in software development addresses potential process weaknesses and promotes team member confidence.

Feature-Driven Development (FDD)

Feature-Driven Development combines model-driven, short-iteration processes. It focuses on building and designing features and small, client-valued functions in a short amount of time. FDD promotes building by feature, feature lists, and plans by feature to deliver tangible, working software repeatedly and promptly. Product owners manage the backlog that drives progress within FDD; combined with other techniques such as WIP limit or strategic planning, FDD addresses the need for a system of value creation and delivery that is heavily customer-centric.

Dynamic Systems Development Method (DSDM)

DSDM is an Agile project delivery framework that emphasizes the project lifecycle. It integrates principles of strategic alignment, controlled delivery, and continuous communication within an iterative and incremental framework. DSDM is particularly strong in scope, cost, and project time control, ensuring that projects meet the predefined requirements within the allocated budgets and timelines.

Having a thorough understanding of the Agile methodologies provides a broader perspective on how teams can approach project management and software development in an adaptable, customer-focused, and efficient manner. Each methodology has its strengths and is suited to different projects and team environments, offering a rich toolkit for organizations seeking to embrace Agile practices.

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How does Servant Leadership relate to the Scrum Framework and Agile Methodologies?

Within the Agile spectrum, the Scrum Framework incorporates servant leadership as a core principle, embodying the Agile commitment to empowerment, collaboration, and adaptability. This integration is most evident in the role of the Scrum Master, who exemplifies servant leadership by prioritizing the team’s needs and facilitating their path towards self-organization and high performance. The Scrum Master supports the team by removing impediments, coaching in Agile practices, and ensuring that the Scrum framework’s benefits are fully realized without wielding traditional hierarchical power. This approach reflects the essence of servant leadership, which focuses on serving the team to foster an environment conducive to innovation, efficiency, and continuous improvement.

At a higher level, Agile methodologies advocate for a shift in traditional leadership paradigms towards more inclusive and supportive models, aligning closely with the principles of servant leadership. Agile methodologies promote a culture where leaders are seen as enablers rather than dictators, emphasizing the importance of trust, respect, and the empowerment of individuals and teams. This cultural shift is fundamental to Agile’s success, facilitating a collaborative and adaptive approach that responds to change effectively and delivers value efficiently. The relationship between the Scrum Framework, Agile methodologies, and servant leadership underscores a comprehensive model for managing projects and developing products that prioritizes human dynamics and the capacity to adapt and thrive in complex environments.

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Reasons You Need to Know the Scrum Framework

The Scrum Framework provides an advantage in terms of quick delivery of tasks, enhancement of skill sets, and the efficiency of its time-boxing approach; it has become a necessity in many organizations. As industries strive for greater agility, the demand for Scrum expertise has skyrocketed. Mastering Scrum equips professionals with the skills to lead their teams to success by navigating complexities flexibly and efficiently. This knowledge is crucial for anyone looking to enhance their project management capabilities, foster a collaborative team culture, and drive innovation in product development. Below are a few reasons supporting this agile framework:

Adaptability in Changing Environments

Scrum enables teams to adapt quickly to changing requirements and priorities, ensuring relevance and value in the final product. Led by scrum masters, adapting to changes is a prerequisite to requirements delivery in the digital space and other industries.

Enhanced Team Collaboration and Communication

Scrum strengthens team dynamics and effectiveness by promoting frequent communication and collaborative problem-solving. WIP limits are established during a collaboration meeting, product owners communicate with the team what stakeholders agree to be of value, and scrum masters promote the five values, ensuring transparency and alignment.

Increased Customer Satisfaction

The iterative nature of Scrum allows for regular feedback and adjustments, aligning product development closely with customer needs. Task cards are maintained to address customer needs; personas are a source of potential customer needs and want. Finally, scrum masters enhance the experience of their colleagues, not only as project managers but also as servant leaders.

Improved Product Quality

Scrum’s focus on continuous improvement and its mechanisms for incorporating feedback led to higher-quality outcomes. Tasks that promote quality at the onset also align with what lean is all about. Feedback helps the team identify opportunities, thus creating the feedback loop and continual improvements in quality.

Efficient Project Management

With clear roles, ceremonies, and artifacts, Scrum streamlines project management, making it easier to assign tasks, track progress, and address issues promptly.

The Scrum Framework is designed to impart a deep understanding of Scrum principles and practices instilling the Agile mindset that underpins them. By focusing on practical applications and real-world scenarios, project managers and scrum leaders can apply Scrum to achieve tangible improvements in project management, team performance, and product delivery.

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Steps in Implementing the Scrum – Becoming Agile Teams

Implementing the Scrum Framework within your team can transform your approach to project management, making your processes more dynamic and responsive. By breaking down the implementation into manageable steps, Scrum becomes accessible, ensuring that teams can leverage their full potential to enhance their productivity and project outcomes. Below are some steps aligned on how to implement Scrum:

  • Initiate Scrum Orientation
  • Formulate Your Scrum Team
  • Craft Your Product Backlog
  • Plan Your First Sprint
  • Launch the Sprint Cycle
  • Host Your Sprint Review
  • Conduct a Sprint Retrospective

Each step is designed to build upon the work in the previous process, gradually establishing a robust Agile environment. Remember that the goal is not just to follow Scrum mechanically but also to embrace its principles deeply.

Initiate Scrum Orientation

Begin with an in-depth orientation session for all team members. This step is important for ensuring everyone understands the Scrum Framework, its values, and how it differs from traditional project management approaches. Cover the roles within Scrum, the significance of ceremonies, and the purpose of artifacts. Encourage questions and discussions to address any uncertainties or misconceptions.

Formulate Your Scrum Team

Identify and assign the Scrum roles of Product Owner, Scrum Master, and Development Team members. It is vital that each person clearly understands their responsibilities and how they contribute to the team’s success. Ensure the team is cross-functional and has all the skills necessary to complete the project work.

Craft Your Product Backlog

Work with the Product Owner to develop a comprehensive Product Backlog. The backlog should include all features, functions, requirements, enhancements, and fixes representing the desired changes to the product for future releases. Prioritize the backlog items based on their value to the business and the customer.

Plan Your First Sprint

Conduct your first Sprint Planning meeting, where the team selects items from the Product Backlog to work on during the Sprint. Define the Sprint Goal and ensure everyone has clarity of the objectives for the upcoming Sprint. This collaborative planning sets the stage for the work ahead.

Launch the Sprint Cycle

Kick off your first Sprint, focusing on selecting Backlog items. Daily Scrum meetings will keep everyone aligned on progress and obstacles. Encourage team members to collaborate closely, leveraging their collective skills and knowledge. Daily scrums tend to be at the same time, with the same duration, at the same place, promoting consistency.

Host Your Sprint Review

At the end of the Sprint, organize a Sprint Review to inspect the increment and adapt the Product Backlog if needed. The sprint review is an opportunity for stakeholders to provide feedback, ensuring that the project remains aligned with business goals and customer needs.

Conduct a Sprint Retrospective

Finally, hold a Sprint Retrospective to reflect on the past Sprint. Discuss what went well, what could be improved, and how the team can make the necessary adjustments to improve in the next Sprint. This step is essential for fostering a culture of continuous improvement.

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Key Considerations for a Successful Implementation of the Scrum Framework

When integrating the Scrum Framework into project management practices, it’s imperative to adjust expectations and understand the paradigm shift from traditional waterfall methodologies to Agile Scrum. Unlike waterfall, which emphasizes sequential stages and a fixed scope, Scrum thrives on flexibility, iterative progress, and evolving requirements. This fundamental difference requires a shift in mindset for all stakeholders involved—from expecting a rigid adherence to initial plans to embracing change as an opportunity for improvement. Recognizing and communicating this shift is critical for setting realistic expectations and fostering an environment where Scrum can succeed.

Another consideration is the commitment to the Scrum values—Commitment, Courage, Focus, Openness, and Respect. These values are practical guides and tools that influence day-to-day interactions and decisions. For Scrum to be successful, the values should be deeply ingrained in the team’s culture, influencing decision-making, how challenges are identified and opportunities approached, and how team members collaborate with stakeholders.

Furthermore, successful Scrum implementation hinges on the understanding that it’s not a silver bullet. While Scrum can significantly enhance project management effectiveness, it requires diligent application, consistent practice, and continuous learning. The transition from waterfall to Scrum is a journey that involves evolving processes, roles, and, most importantly, mindsets.

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Managing Multiple Agile or Scrum Teams

Managing multiple Scrum teams introduces a layer of complexity that demands a nuanced approach to project management, deeply rooted in the principles of servant leadership. As a project manager overseeing multiple teams, embodying servant leadership means facilitating a culture of empowerment, cross-team collaboration, and shared responsibility for the project’s success. This involves ensuring that each Scrum team has the autonomy to manage its Sprints while fostering a sense of unity towards the overarching project goals. Creating channels for inter-team communication and synchronization is ideal, allowing teams to share insights, dependencies, and solutions efficiently.

It is also important to recognize and address the challenges of keeping everyone aligned to a common vision while respecting each team member’s unique dynamics and contributions. This balance is achieved through transparency, regular reviews, and retrospectives that span across teams, providing opportunities for feedback and collective adjustments. By embracing servant leadership, project managers can navigate the complexities of scaling Scrum, ensuring that the methodology enhances, rather than hinders, the ability to deliver value swiftly and effectively across multiple fronts.

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Alternatives to Implementing the Scrum Framework

While the Scrum Framework is adopted for its structured approach to agile project management, Scrumban emerges as a compelling alternative. This hybrid methodology blends the flexibility of the Kanban system with the structured nature of Scrum. It is designed for teams seeking to transition from Scrum to a more flow-based approach or for projects where the Scrum framework’s time-boxed sprints are too restrictive.

Scrumban retains key elements of Scrum, such as roles and ceremonies, but incorporates Kanban’s continuous flow and focus on visualizing work (through a cumulative flow diagram), limiting work in progress (WIP), and managing work items based on their readiness or priority. This combination allows teams to plan iteratively but execute more fluidly in Kanban, making adjustments frequently based on the team’s capacity and demands.

The adaptability of Scrumban makes it particularly suitable for maintenance projects or environments where work requirements are continuously changing or emergent. Scrumban provides agile teams the structure needed to organize and plan their work while offering flexibility to adapt to changes without formal sprint planning meetings or fixed-length iterations. By leveraging the Scrumban method, teams can enjoy the best of both worlds: the predictability and role clarity of Scrum, coupled with the adaptability and efficiency of Kanban. This approach enhances workflow management and efficiency and fosters a culture of continuous improvement and responsiveness to change, aligning with the core principles of agile project management.

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Closing and My Experience with the Scrum Framework and Software Development Teams

To summarize our exploration of the Scrum Framework, we’ve delved into its foundational principles, roles, ceremonies, and the invaluable Five Scrum Values that underpin successful agile project management. My experience with Scrum has been transformative, offering a blend of challenges and successes that have shaped my approach to leadership and teamwork. In this article, I’ve shared the essence of Scrum as a successful project completion and management methodology and as a catalytical tool for fostering collaborative, adaptable, and high-performing teams.

My experience as a team member, a Scrum master, and a project manager is rooted in the successes and hurdles encountered while implementing Scrum. This has afforded me an understanding of the agile framework and its potential to revolutionize project management and team dynamics. As we continue to navigate the complexities of modern project environments, the insights shared here are from a place of genuine engagement and a deep-seated commitment to agile principles.

Another aspect central to Scrum is Servant Leadership. It complements and enhances the Scrum framework, which supports the Scrum Master’s focus to inspire and lead agile teams even more effectively.

The journey through Scrum and servant leadership is a testament to ongoing learning, adaptation, and growth.


Scrum.Org. (2020). What is Scrum? A better way to work together and get work done.

Project Management Institute. (2020). Introduction to Disciplined Agile. Retrieved from

Asana. (2024, February). Servant leadership: How to lead by serving your team. Asana.